FAQ

1. How do I know what size to order for my dog?

Sizing varies significantly across different breeds and shapes. We provide a detailed Size Guide on every product page. We highly recommend measuring your dog’s chest girth, neck circumference, and back length (from the base of the neck to the base of the tail) before purchasing. If your dog is between sizes, we always suggest choosing the larger size for maximum comfort.

2. Are your clothes comfortable and safe for dogs to wear?

Absolutely! At HAVE BROUGHT INC, your pup’s comfort and safety are our top priorities. All of our apparel and accessories are crafted from high-quality, breathable, and pet-friendly materials. Our designs feature flexible openings and secure fasteners that allow for natural movement, ensuring your dog can walk, play, and nap without restriction.

3. Can my dog wear your apparel on long walks or outdoor trips?

Yes, our clothing is perfect for outdoor adventures! Whether it is a quick walk in the park or a family road trip, our items are designed to be durable and practical. However, we always recommend supervising your pet while they are wearing clothes or hats outdoors to ensure they stay cool and comfortable.

4. How should I clean and care for HAVE BROUGHT INC products?

To keep your pup's wardrobe looking fresh, we recommend hand washing or machine washing on a gentle cycle with cold water and mild, pet-safe detergent. For best results, lay the items flat to air dry. For delicate items like certain hats or decorative pieces, gentle spot-cleaning with a damp cloth is recommended.

5. My dog has never worn clothes before. How can I help them get used to it?

We recommend starting slowly! Introduce the item by letting your dog sniff it first, and reward them with treats. Start with simple accessories or lightweight clothing for just a few minutes at a time, offering plenty of praise and positive reinforcement. Most dogs adapt quickly once they associate our outfits with fun outings and extra attention!

6. Do you offer products for large dog breeds?

Yes! We want every dog to have the chance to be the cutest pup in the neighborhood. While some items are specifically tailored for smaller or medium breeds, many of our popular clothing lines and accessories are available in extended sizing to accommodate larger breeds. Please check the individual product sizing charts for details.

7. What is your return and exchange policy?

We want you and your dog to love your purchase! If an item doesn't fit quite right, we offer a flexible return and exchange window for unworn, unwashed items in their original packaging. Because we care about pet hygiene, items must be free of pet hair and dirt to qualify for a return or exchange. Please visit our Returns page for full instructions.

8. Are the hats and decorative accessories adjustable?

Many of our hats and decorative items feature adjustable straps, elastic bands, or toggle closures to ensure a snug yet comfortable fit. This helps keep the accessories secure during photo shoots or walks without causing discomfort to your dog.

9. Do your outfits accommodate a leash and harness?

Yes, the majority of our jackets, sweaters, and shirts are designed with convenience in mind. They feature built-in harness slots or low-profile necklines that allow you to easily attach a leash to your dog’s collar or harness underneath the clothing.

10. How long will it take to receive my order?

Standard processing usually takes 1–3 business days. Shipping times vary depending on your location, but standard domestic delivery typically takes 3–7 business days. Tracking information will be emailed to you the moment your package leaves our facility so you can count down the days until your pup's next fashion upgrade!